Essential Documents, Pictures, and Proofs required for Appealing a Suspended Profile

For Brick-and-Mortar Storefront Locations

Exterior Signage Photos

• Capture photos or scans of your exterior signage, which can include a door with a suite number, permanent exterior signage, directory listing, or a business park marquee sign.
• Take multiple photos from different angles and distances to provide a comprehensive view.
• Aim to capture both the sign and the address in one photo if possible.
• Include a wide shot that shows your business alongside neighbouring businesses.

Video Walkthrough

• Begin at the street corner and show the street signs (if nearby), otherwise start in front of the business.
• Walk towards the storefront, showing your signage and address.
• Enter the building and provide a view of the interior to show it’s a functioning business (e.g., product displays, POS system).

Video Tips:

• Avoid showing your feet; focus on the surroundings.
• Ensure the video is a single continuous shot without any edits.

Branded Work Vehicle Photos (if applicable)

• If you have a branded work vehicle, include photos of it.

By following these guidelines and providing the necessary documentation, you can ensure a smoother verification process for your Google Business Profile. This not only helps in establishing the legitimacy of your business but also builds trust with potential customers.